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Find what matters.

Advanced social listening that finds exactly what your GTM team wants on LinkedIn, Twitter, Reddit, or Facebook

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Reddit content finder3 search queries, 2 filters

Search queries
"help desk" OR helpdesk
Helpdeskly OR Zendesk
"switching from"
Filters
Subreddits: r/CustomerSuccess, r/SaaS
Content type: Posts
Ghost's goal

A week without us

JanuaryMonday

A team on Reddit is done with Helpdeskly’s price hike and asks what to switch to.

Your competitor answers in an hour. You find the thread on Friday.

u/ops-at-pinecrestr/CustomerSuccess2h
Helpdeskly just raised us 30%. What are you switching to?

Our contract renews in March. 30 agents, mostly email and chat. What should we look at?

8641

See why it matters

Existing tools don't cut it. See how we can help you.

Why not a keyword alert?

If your company name is Kettle, a simple keyword alert picks up everything that says “Kettle”, even if it's just about tea.

  • Tanya Brooks@tanyabrooks3h · 8.2K followers

    Anyone using Kettle for support? Is it worth it for a 15-person team?

    Keyword alert

    Your Ghost

  • Jess Morales@jessbakes1h

    My kettle died again. Anyone have one that actually lasts?

    Keyword alert

    Your Ghost

  • u/ops-at-pinecrestr/CustomerSuccess2h
    Helpdeskly just raised us 30%. What are you switching to?

    Our contract renews in March. 30 agents, mostly email and chat. What should we look at?

    Keyword alert

    Your Ghost

  • Mia TorresSupport Leaders Network6h

    New rule: AI support bots must say they’re bots, starting in March. Hope everyone is ready.

    Keyword alert

    Your Ghost

  • Jordan ReyesVP Support, Lumen Health3h · 3.9K followers

    We just raised our Series C, and we’re doubling the support team this year. Hiring now!

    Keyword alert

    Your Ghost

  • Keyword alert

    0 of 5

    posts right

    Your Ghost

    0 of 5

    posts right

Every use case, every team

Tell each Ghost what matters in plain English. No preset signals, limits, or caps.

Other tools
  • Brand mentions
  • Competitor mentions
  • Job changes
  • Funding news
  • Hiring signals

5 signals. 2 ICPs. Upgrade for more.

Ghost’s goal

Find me teams that are unhappy with their help desk and asking what to switch to. Skip vendors.

Delivered to the right place

Every Find lands in Slack, Teams, or Discord with a reply drafted in your voice. Edit it, send it, or skip it.

See all integrations →
#finds
Target accounts the GhostAPP9:41 AM

Hey there Kettle team, I have a new LinkedIn Post Find for you!


Jordan Reyes (View profile)
VP Support at Lumen Health

We just raised our Series C, and we’re doubling the support team this year. Hiring now!

Today at 9:38 AM | View post


Suggested action - Comment

Congrats, Jordan! If you’re doubling the team, happy to share what we changed for teams your size.

Understand the impact

Detailed reporting helps you understand the value of your outreach and see what’s working, and who is having the biggest impact.

Kettle, week of March 9Weekly report
  1. Posts analyzed0
  2. Finds0
  3. Replies sent0
  4. Conversations started0

Impressions earned0

Top performers
  • Leo BarrosSales11 replies21,940 impressions
  • Miguel SantosCustomer success9 replies14,205 impressions
  • Camila RochaLeadership4 replies12,870 impressions

Leo’s replies earned the most impressions this week. Reddit started the most conversations.

Not another slop machine

  • Your account

    We never use your accounts to search

    We gather the posts ourselves, so the risk to your accounts is zero.

  • No usernames or passwords required

    Linking your social accounts is optional, and only used for engaging.

  • You control what goes out in your name

    Your Ghost only suggests replies. Your team decides whether it goes out.

Who we're for

PitchGhost works best when social is already part of how your company does Go-to-Market.

Best serves teams where

  • Social is already someone’s job.
  • This is done by hand, on more than one platform.
  • More than one team would use it.
  • One customer is worth a reply written by hand.
  • The team knows who it wants to hear from.

Ghost us if

  • You want replies posted on autopilot.
  • You need a lead machine that scales with spend.
  • Only one person would buy and use it.
  • Your topics rarely come up in public discussions.
  • You only want keyword-based brand monitoring.
In the first two weeks we interacted with over 200 in-market prospect accounts on LinkedIn. We will easily hit organic acquisition targets month over month.
James GillespieVice President of Growth at ProLine
  • “PitchGhost helps us keep up with what our customer and prospect base is doing on social media. Our reconversion rate from this follow-up is far higher than other channels.”
    Tim FelbingerFounder, StartProto
  • “We have been able to connect with more warm opportunities than ever before. My team is organically joining conversations on LinkedIn with qualified prospects.”
    Carlos DelcidFounder, Puzzle
  • “PitchGhost helps us stay on top of all the important prospects we want to connect with. Without it we wouldn’t have nearly the outbound on social media that we do.”
    Emilio Van CotthemFounder, Rounds

Next time, you’re first

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