Help your customers wherever they ask.
Your Ghost finds the people asking for help with your product, with a response ready to go.
Give your Ghost a goal
Customers don't always open a ticket. They ask each other for help on social media instead. Your Ghost finds those posts, so your team can step in while it still matters.
Can't find the export button anywhere. Help?
We just moved to Kettle and I can't figure out how to send an auto-reply after hours. Has anyone done this?
Better than doing it by hand
- Finds customers asking for help who never contact support
- Knows a real problem from a passing mention
- A suggested response in your voice with every Find
- Sends each Find to the team that can fix it
A question still haunting you?
Does this replace our help desk?
No. Your help desk handles the customers who contact you. Your Ghost finds the ones who ask for help somewhere else.
Can Finds go to where our support team already works?
Yes. Finds can go straight to the channel or tool your team already uses. See our integrations page for what we support.
How fast will I hear about a post?
It's up to you! Your Ghosts can check as often as once an hour, or as infrequently as once a week. You can change it at any time and per Ghost.
Does PitchGhost automatically post for us?
Not without your approval. Your Ghost gives you a suggested response, but someone on your team decides whether to send it, edit it, or ignore it.
Can I see what Finds I'd get before subscribing?
Yes. All plans have a 7-day free trial and we're more than happy to give you a demo to help you see if PitchGhost is right for your business.