Keep your business info up to date
On this page
Business info is what your Ghosts know about your company. PitchGhost fills it in from your website when you sign up, and every Ghost reads it when it decides which posts become Finds. Update it when your product, market or ideal customer changes.
Edit your business info
Open Settings then Business info, change any field and click Update info. Admins can view the page. Only owners can save changes or redo the scan.
The two fields that matter most are Business description and In general, who’s your ideal customer?. The description takes 150 to 3,000 characters and the ideal customer takes 150 to 3,000. The more specific they are, the better your Finds.
A payroll software company might describe its ideal customer as “Owners and finance leads at US businesses with 10 to 200 employees who run payroll themselves and are frustrated with late filings, surprise fees or slow support from their current payroll provider.”
Redo the company scan
If your website has changed a lot since you signed up, scan it again. The scan takes a few minutes.
- Open Settings then Business info.
- Click Redo company scan.
- In Perform Another Scan?, click Scan.
Warning
A rescan replaces everything on this page. Copy anything you wrote by hand before you start.
Fix a failed onboarding scan
When the first website scan fails, an Onboarding Scan Failed alert appears in the app. Your Ghosts cannot get Finds until it is fixed.
Click the alert, enter your Domain (for example example.com) and click Start Scan. Only owners can do this, and the domain cannot belong to another PitchGhost company.
Last updated
Was this helpful?
Related articles
Set your brand voice
Describe your brand's voice, tone and messaging once, so every suggested response your Ghosts draft sounds like your company.Write your Ghost's goal
The goal tells your Ghost which posts become Finds. A good one answers three questions and says what to leave out.Introduction to PitchGhost
PitchGhost watches social platforms for posts that match your goal and brings the best ones to you as Finds.
Still need help? Open the app and choose Help, then Chat now.