Choose a Ghost type and create a Ghost
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A Ghost is a saved search that keeps scanning a social platform for posts worth your attention. Its type decides where it looks and how it gets its posts.
Which Ghost type do you need
| You want to | Choose | The Ghost reads |
|---|---|---|
| Find posts about a topic, whoever writes them | The finder for the platform | Posts that match your search queries |
| Watch what specific people post | LinkedIn user monitor | Posts from up to 5,000 profiles you choose |
| Watch what specific companies post | LinkedIn company monitor | Posts from up to 5,000 company pages |
Use a finder when the topic matters more than the author. For a payroll software company, that is anyone complaining about their payroll provider. Use a monitor when you already know who you want to hear from, such as prospects, customers or competitors.
A company monitor reads the posts a company publishes on its own page. It does not catch other people mentioning that company. For mentions, create a finder and use the company’s name as a search query.
A user monitor can take its people from a pasted list, your connections, a CRM list or a people search. See LinkedIn user monitor.
You can’t change a Ghost’s type after you create it. To reuse a finder’s setup on another platform, transmute it. What each type reads and returns is covered under Platforms.
Create a Ghost
Owners and Admins can create Ghosts. Every plan includes as many as you like.
- Go to Ghosts and choose Create new Ghost.
- Find the type you want and choose Create.
- In Ghost creation method?, choose Automatically or Manually.
The monitors skip step 3 and open the settings form, because you supply the list of people or pages yourself.
Automatically
PitchGhost writes the search queries and settings from a short goal and your business info. This is the fastest way to start.
- In What’s the goal of this Ghost?, describe what you want this Ghost to find in 20 to 500 characters. You can lengthen the goal later. See Write your Ghost’s goal.
- Choose Generate Ghost.
- Check the values PitchGhost filled in, the search queries most of all.
- Choose Create + scan to start the first scan right away, or Create to create the Ghost without scanning.
Try example goals offers templates to start from. Replace every placeholder in [BRACKETS] before you continue.
Manually
Manually opens an empty form. Fill in the goal, the search queries and the rest yourself.
After you create a Ghost
A new Ghost has Auto scan turned on and scans every 1 day. Its first scan reads only the last 3 days of posts. See Scanning.
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Still need help? Open the app and choose Help, then Chat now.