Get notified about new Finds

Notifications tell you when a Ghost has new Finds, so you can respond while the post is fresh. You set them per Ghost, so one Ghost can email your sales lead while another posts to a team channel.

Set a Ghost’s notifications

Go to Ghosts, open a Ghost and choose Notifications. Turn on the channels you want, fill in their settings and click Save. A warning icon next to Notifications means that Ghost has none turned on yet.

Only owners and admins can change a Ghost’s notifications.

When notifications are sent

A Ghost notifies you when a scan finishes with at least one new Find. Every channel you turned on fires for that scan. A scan with no new Finds sends nothing.

There is no daily digest and no frequency setting. How often you hear from a Ghost depends on how often it scans and finds something. See Scanning.

A Find you create from a scanned item with Make a Find sends nothing unless you tick Send notifications or Trigger webhook when you convert it.

Email

Email goes to any address you type, so the recipient does not need a PitchGhost login. A shared sales inbox works too.

A Ghost can email up to 5 addresses. Each address gets its own copy, one email per scan that made new Finds. The subject is the Ghost’s name and the number of new Finds. The email shows each Find with its suggested action, if the Ghost wrote one, and a View on PitchGhost button that opens your Finds page. That page needs a login.

To stop the emails, remove the address or turn off Email, then click Save.

RSS feed

Turn on RSS Feed to follow a Ghost from a feed reader, or from Slack when you can’t install the PitchGhost app. Copy the feed URL or the Slack command shown under the switch.

Anyone with the URL can read the feed.

Team chat and webhooks

A Ghost can also post its Finds to a channel in Slack, Discord or Microsoft Teams. Connect the chat app for your company first. Until you do, its switch stays off and reads You need to enable this integration first.

To send Finds to your own system as JSON, use a webhook.