Skip to content
Docs

Take action on a Find

On this page

PitchGhost never posts by itself. An action goes out only when you or a teammate sends it from a Find, and it goes out from a social account your team has linked. A suggested response is a draft that waits for you.

You don’t have to link anything. If you reply on the platform yourself, you can record that on the Find so your team knows it’s handled. Taking actions needs an active subscription.

Who can act from which account

A linked account can be used only by the person who linked it until they share it. Owners and admins link accounts in Settings then Integrations and choose which teammates may act with each one. If you are a Member, ask one of them to share an account with you. The Billing role can’t use accounts.

Finds fromSend from PitchGhostSet it up
XYesX with the extension
LinkedInYesLinkedIn with the extension
RedditYesReddit
FacebookNoRespond on Facebook. You can’t record an action on a Facebook Find either.

The actions on offer depend on the platform, and each platform’s page lists them.

Take an action

  1. Open Finds and click the Find.
  2. Below the post, click Select action and pick an action.
  3. Pick the account to act with. PitchGhost remembers the last account you used on each platform.
  4. If the action needs text, write it or edit the suggested action.
  5. Click the send button (Take this action) or press Shift + S.

The action joins a queue and shows in the Find’s history as Queued. Once it’s taken, the Find’s Action status becomes Acted on.

Actions with no text, such as a like, a vote, a repost or a follow, can be taken once per account. So can invites and Reddit messages. After that they are greyed out for that account.

Record an action you took yourself

Pick the action, then click the save button (Record that you manually took this action) instead of send. PitchGhost logs it in the Find’s history and marks the Find Acted on without posting anything. You don’t need a linked account.

On X and LinkedIn Finds, a copy button next to the text box copies your text and opens the post on the platform. On LinkedIn, PitchGhost then asks Did you take this action on LinkedIn? so you can log it.

Get a suggested action

Click the bot button next to Select action (Generate a suggested action), add any Extra context such as “mention our free payroll migration”, and click Generate. Suggested actions are included on Pro and Expert. To get a draft on every new Find, turn on suggested responses.

The queue and its limits

Each account sends its actions one at a time, spaced out. An action that hits a temporary error or a platform rate limit retries by itself. LinkedIn actions are also capped per hour and per day for each person who linked an account, and an action over the cap waits in the queue until there is room.

You can’t change a queued action. Cancel it, then take it again.

Check queued and failed actions

Actions in the sidebar lists every action your team has taken or queued.

TabWhat it holds
QueuedActions waiting to go out. Next attempt shows when a retry is due. Cancel one, or select several and click Cancel selected.
TakenActions that went out and actions you recorded. Filter by Recorded to tell them apart.
FailedActions that didn’t go through, each with a Reason. Click Mark all as seen once you’ve reviewed them.

Last updated

Was this helpful?

Still need help? Open the app and choose Help, then Chat now.