Connect Microsoft Teams and send Finds to a channel

Connect Microsoft Teams and any Ghost can post its new Finds as cards in a channel you choose. Your team can then take action on Finds, rate them and clear them from Teams without opening PitchGhost.

Connect Microsoft Teams

Admins and owners connect Teams once for the whole company. Your company needs an active plan. Without one, the card shows Upgrade.

The Microsoft account must be able to add apps to your organization’s Teams app catalog, and your Microsoft 365 subscription must include Teams. PitchGhost publishes its app to your organization. A company connects one Microsoft organization, so connecting a different one replaces the old connection.

To check it works, click Settings on the card, pick a team and a channel under Send test message and click Send Test Message.

Send a Ghost’s Finds to a channel

Each Ghost has its own channel and its own notification mode.

Mode	What the channel gets
Full	One card per Find with the post’s full details. This is the default
Summarized	One card per Find with a shortened summary of the post
Grouped	One card for the whole scan when it has more than one Find

Use Grouped for a busy Ghost so it does not flood the channel.

Act on Finds from Teams

Each card shows the post and has buttons to work the Find. Take Action opens a form in Teams where you take an action on the Find. See Take action on a Find.

Before you can take an action, link your Teams profile to your PitchGhost profile. Each teammate does this once. PitchGhost uses the link to know which of your linked social accounts you can act with.

To remove the link, click Unlink in the same place.

A few buttons need explaining.

• Clear Notification clears the card in the channel. The Find stays in PitchGhost.
• Block Contact stops Finds from the poster. Unblock Contact resumes them.
• Quick Monitor adds the poster of a LinkedIn post to one of your LinkedIn user monitor Ghosts.
• Regenerate Action asks the Ghost for a new suggested action, when it has written one.

Fix or remove the connection

• “Your Microsoft organization does not have Microsoft Teams”. The account you signed in with belongs to an organization without a Teams license.
• The test message sheet says “No teams found”. Make sure your Microsoft account is a member of at least one team.
• The card shows Update required. Open the card, click Update Permissions and sign in to Microsoft again. You can also click Reauthorize there at any time.
• You want to remove Teams. On the card, click Settings, then Remove integration, then Remove. This stops Teams notifications for every Ghost that used it and cannot be undone.