Connect Slack and send Finds to a channel

Connect Slack and any Ghost can post its new Finds to a channel you choose. Your team can then take action on Finds, rate them and clear them from Slack without opening PitchGhost.

Connect Slack

Admins and owners connect Slack once for the whole company. Your company needs an active plan. Without one, the card shows Upgrade.

To check it works, click Settings on the card, pick a channel under Send test message and click Send.

Send a Ghost’s Finds to a channel

Each Ghost has its own channel and its own notification mode.

Mode	What the channel gets
Full	One message per Find with the post’s full details. This is the default
Summarized	One message per Find with a shortened summary of the post
Grouped	One message for the whole scan when it has more than one Find

Use Grouped for a busy Ghost so it does not flood the channel.

Act on Finds from Slack

Messages post under the Ghost’s name. Each one shows the post, the Ghost’s suggested action if it wrote one, and buttons to work the Find. Take action opens a window in Slack where you pick an account and an action, edit the text and take it. See Take action on a Find.

Before you can take an action, link your Slack profile to your PitchGhost profile. Each teammate does this once. PitchGhost uses the link to know which of your linked social accounts you can act with.

Slack may also offer Link profile on PitchGhost the first time you click Take action. To remove the link, click Unlink in the same place.

A few buttons need explaining.

• Clear notification removes the message from the channel. The Find stays in PitchGhost.
• Block contact blocks the poster from future Finds.
• Quick Monitor adds the poster of a LinkedIn post to one of your LinkedIn user monitor Ghosts.
• Regenerate action asks the Ghost for a new suggested action. It needs suggested responses, which are on Pro and Expert.

With a linked Slack profile you can also chat with Pitchie in Slack.

Fix or remove the connection

• Nothing posts to a private channel. Invite @Pitchie to the channel in Slack.
• The channel was archived. PitchGhost turns off Slack notifications for that Ghost. Turn them back on with a new channel and save.
• The card shows Update required. PitchGhost needs new Slack permissions. Open the card, click Update Permissions and approve in Slack. You can also click Reauthorize there at any time.
• You want to remove Slack. On the card, click Settings, then Remove integration, then Remove. This stops Slack notifications for every Ghost that used it and cannot be undone. If you connect again later, you pick the channels again.