Scanned items
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Scanned items are every post your Ghost read during a scan, with the reason each one was kept or left out. Use them to work out why a Ghost is missing posts you want.
Open a scan’s scanned items
- Open the Ghost and choose Scans.
- Select the number in the Scanned items column for the scan you want.
Use Showing to narrow the list to included posts, excluded posts or a single reason.
Why a post was excluded
| Reason | What it means | What you can do |
|---|---|---|
| Ghost’s decision | Your Ghost thought it wasn’t a good fit for your goal and Match threshold. | Make the goal clearer, or lower the Match threshold. |
| No common text | The post didn’t have enough in common with your website, based on your Match threshold. | Check your business details and rescan your website with Redo company scan in Settings then Business info. |
| Failed similarity filter | It had too much in common with Finds you rated badly, compared with ones you rated well. | Review your ratings. See Rating Finds. |
| Max finds reached | The scan had already reached your Max Finds per scan. | Raise the cap, or set it to 0 for unlimited. |
| Already found | A previous scan already found it. | Nothing. It is in your Finds. |
| Blocked contact | It is from a contact you blocked. | Unblock the contact if you want their posts. See Contacts. |
| From yourself | It came from your own account. | Nothing. |
| Unsupported item type | It is a kind of post PitchGhost doesn’t support. | Nothing. |
| No text found | There was no text to analyze. | Nothing. |
| Failed to create | Something went wrong creating the Find. | Use Make a Find to try again. |
A post that never shows up in scanned items was never fetched. That points at your search queries, not your goal.
Turn an excluded post into a Find
- Find the post in the scanned items and choose Make a Find. Every excluded post has the button except Already found ones.
- Under Find creation options, choose whether the new Find should trigger this Ghost’s webhook, send its usual notifications or, on a LinkedIn user monitor, sync back to your CRM.
- Choose Convert.
The post now appears in your Finds. Rate it so your Ghost keeps posts like it next time. See Rating Finds.
Delete or cancel scans
In the Scans list, select one or more scans and open the Actions menu.
Delete scan removes the selected scans and can’t be undone. The Finds and contacts those scans created stay. Cancel scan appears when you select a single scan that is still running.
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Get more relevant Finds
What to change when a Ghost brings too few Finds, too many, or the wrong kind, in the order worth trying.Match threshold
The Match threshold sets how sure your Ghost must be before a post becomes a Find. Lower it for more Finds, raise it for fewer and closer ones.Rate Finds to improve your Ghost
Rate Finds Bad, Meh or Great and say why. Your Ghost uses its latest ratings on every scan to keep more Finds like the good ones.
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