Ghosts
Create a Ghost, write its goal and tune what it finds.
Choose a Ghost type and create a Ghost
Pick the Ghost type that fits what you want to find, then create the Ghost from a short goal or by hand.Write your Ghost's goal
The goal tells your Ghost which posts become Finds. A good one answers three questions and says what to leave out.Search queries
Search queries decide which posts your Ghost reads. Keep them broad, check them with the weekly estimate, and narrow them with filters.Match threshold
The Match threshold sets how sure your Ghost must be before a post becomes a Find. Lower it for more Finds, raise it for fewer and closer ones.Scanning
How often a Ghost should scan, how far back a scan looks, how to start, pause or cap a scan, and what each scan status means.Scanned items
See every post your Ghost read in a scan, why each one was kept or left out, and turn any excluded post into a Find.Get more relevant Finds
What to change when a Ghost brings too few Finds, too many, or the wrong kind, in the order worth trying.Suggested responses
Let your Ghost draft a reply or other action for each Find in your brand's voice, ready for you to review and send.Managing Ghosts
Copy, transmute, rename, delete and filter your Ghosts, and see what each team role can do with them.